As we have seen, ‘naturalization’ includes assimilating our cultural codes in such wise that they seem natural, fixed, unchangeable. This is precisely what has happened with the culture of adversarialism, and why we need to train agents of socio-cultural change in order to reverse it. We have also seen that denaturalizing the culture of adversarialism implies “making the unconscious conscious”, to use Pierre Bourdieu’s words, and showing that is it cultural codes and not genetic codes that lead us to behave the way we do. This chapter will explore a few ways to achieve this change and promote it in others.
“Be the change that you want to see in the world.” (Attributed to Mahatma Gandhi)A. Mental Models
One of the most powerful ways to denaturalize the culture of adversarialism is to change its old ‘mental models’ for new ‘conceptual frameworks’.1 A mental model is an inner map of reality, which we design in order to work with that reality in our minds. They include assumptions, beliefs, generalizations, prejudices, etc. that we assimilate from the time we are born, through the cultural codes that we constantly receive from our social environment. Forming mental models arises from the human need for understanding, for without them, we would not understand our world.
Adopting mental models is not a conscious process. We are usually not aware of having formed models of reality. That is why we tend to assume that reality and our thoughts about it are the same thing. Although they are only maps, we confuse them with the territory. Just as fish do not know they are in water until they come out of it, we do not know that our perceptions of the world are culturally determined and only one way to see it until we leave our cultural environment and learn to see the world from another angle. This is part of the process of denaturalizing our culture.
Mental models are not limited to how we think, but also determine the way we act in the world. Whether or not we are aware of it, the fact is that we act according to our mental models. They are like the computer program that is quietly working behind the operations your computer carries out. In order to change those operations, you would have to change the computer program. Likewise, in order to change people’s behavior, first you need to change their mental models.
1. The Power of Mental Models
The mental models that most need questioning include those that support the notion that human beings are aggressive and selfish by nature. These are complemented by mental models of society that accept aggression, egocentrism and competition as normal and ignore the abundant evidence showing that the advancement of civilization throughout history has been based on cooperation. These prevalent mental models regarding the nature of man and society have given rise to attitudes and behaviors that are no longer useful in today’s interdependent world community.
The work of Douglas McGregor [1977:20] in the field of management highlights the power of mental models and how they tend to create the very realities that they predict. He states that managers’ assumptions about human nature influence their approach to human resource management in the workplace. He maintains that all managers have such assumptions, even if they are not aware of them. He identifies two groups of assumptions, which he calls Theory X and Theory Y.
Theory X, the conventional managerial approach, states that “workers need to be motivated and controlled through direct pressure from management because they are lazy, lack ambition, dislike responsibility, prefer to be told what to do, and passively resist achieving the goals of the organization. Money is the only way to motivate them.”
Theory Y advocates another set of managerial assumptions regarding workers. It proposes that “when given a chance, people are self-motivated to meet the organization’s goals while working towards personal growth and development. Theory Y further sustains that if people appear to behave according to the characteristics posed by Theory X, it is only because the organization in which they work requires them to do so. According to this viewpoint, a manager’s task is to arrange matters in such a way that people can fulfill their hierarchically superior needs for self-realization and achievement in the process of meeting the goals of the organization.”
McGregor’s basic point that we want to highlight here is that our assumptions about human nature greatly affect the way we see and treat others. Furthermore, these suppositions tend to be self-fulfilling prophesies. In the case of workers, they respond to their managers’ assumptions by exhibiting the characteristics that are expected of them. That is why there is no point in recurring to actual behaviors to “prove” the validity of a mental model about human nature, because each model tends to engender the very outcomes that would seem to validate it.
It is wiser to reflect on the consequences of our models and how they affect society. This will help us understand how certain mental models have been generating the culture around us. Then we can consciously change those mental models and replace them with a new conceptual framework that will produce the kind of society we want.
2. How to Change Mental Models
People tend to resist changing their mental models. When we receive new information, we tend to accept that which confirms our mental models and reject any evidence to the contrary. Our mind tries to maintain consistency among its various concepts. When any inconsistencies arise, it usually solves them by giving preference to the older mental structures. This is due to a psychological phenomenon called 'avoidance of cognitive dissonance.’ This is an impediment to learning new ways of thinking and acting, necessary for socio-cultural change. Thus, if people are given two options, the first similar to their present view of the world and the second radically different or opposed to it, their gut reaction will be to accept the first and reject the second. This tendency can be overcome, but first they will need to recognize that their perception of the world is not reality itself, not absolute, but rather a limited model of reality.
3. The Analogy of the StoolWe can compare a mental model to a three-legged stool. It is very weak and hazardous, so we want someone to move over to another one that is stronger and safer (the conceptual framework). In order to do this, we need to convince them of the precariousness of their old mental model and of the solidity of the new conceptual framework.The first leg of the stool is the effects caused by the mental model when put into practice. At first, the person assumes that they are positive, because if not, most people would not be using it. However, once they become aware of its negative effects, they may abandon the stool. If not, it may be because they lack the reasons or resources to do so. After all, it is possible to sit on a two-legged stool. In addition, it is a logical fallacy to argue against a theory merely on the basis of its negative effects. At the very least, we would hope that the person will feel motivated to consider the other two legs of the stool.The second leg, then, is the truth value of the mental model itself. There are several ways to discover errors in this regard. One is to find its internal inconsistencies, show its irrationalities, expose its logical fallacies, etc. Another is to state it as a thesis, in order to contrast it with recent scientific developments, and demonstrate its external inconsistencies. Finally, we can simply present the alternative and demonstrate its comparative strengths. (This is what we have done in the above sections, with the aggressive and selfish notions of human nature.) At this point, the person should be seriously questioning the validity of the old mental model and feeling attracted to the new alternative, but may still not be convinced that it is possible to achieve the change it requires.The third leg, then, is realism: the mere existence of the mental model and its effects on the world (actual reality), the difficulty to visualize its alternatives (potential reality) and the doubt that it will be possible to go from the current situation to the desired one (procedural reality). This may seem unimportant, but it has a very powerful impact on people, being based not so much on logical arguments as on feelings: the fear of abandoning the shelter of what is familiar, the reluctance to leave our comfortable conformity, the uncertainty of the end result, etc.This last leg results from the normalization and naturalization of the current situation, and is expressed in words such as “the world is the way it is; don’t try to change it,” “it’s always been this way and always will be,” “if most people agree with something, it is true,” and “has anyone put what you are proposing into practice?”There are also several strategies to overcome this resistance. One is “historical anamnesis”, demonstrating that the world was not always like this and that it is actually a more recent and/or less frequent phenomenon than many people think. This is important, because without it we only know the world as it presented itself to us during the brief lapse of our life. This can also include a brief review of how the concept and its practices evolved, to show how people came to think and act in this way.Another strategy is seeking referents or benchmarks: collecting case histories of how the new conceptual framework has been put into practice. This can include:
- other cultures of the past and present;
- ‘subcultures’ within our society (e.g., the private sphere);
- intentional communities and other ‘socio-cultural laboratories’ where the new setup has been tested successfully (e.g., the Bahá'í Community);
- individuals––whether famous or anonymous––who have exemplified these features in their lives;
- and others.
4. Sources of Mental ModelsScientific Theories: When speaking of social change towards a culture of peace, people sometimes object to the idea based on pseudo-scientific theories put forth as a way to justify Europe’s conquest and colonization, and strengthen the myth of origin of the culture of adversarialism. Socio-cultural change agents with the requisite scientific training can help to disseminate the paradigm shifts that have been occurring in the different sciences, as old theories based on adversarial assumptions are replaced with new theories that lay the foundations for building a culture of peace. Some of the main adversarial theories that are currently being questioned deeply include:
- the ‘law of the jungle’ and ‘Social Darwinism’ with its ‘natural selection’ via ‘survival of the fittest,’ followed by Sociobiology with its ‘genetic determinism;’
- human beings seen as mere ‘rational animals’ with ‘violent brains’ and ‘killer instincts;’
- ‘social determinism’ and ‘social entropy;’
- the ‘theory of conflict’ as inherent in all societies, limited to relations of ‘action-reaction' and 'domination-submission;’
- the ‘homo economicus’ and ideas of human motivation based on ‘rational choice;’
- war as an historical necessity, a source of economic, scientific and technological progress, and even population control;
- and others.
5. Facilitating the Change in OthersOnce agents of socio-cultural change have achieved a certain level of change in their own mental models, they will be ready to facilitate the same process in others. There are a number of ways to achieve this. In addition to working one-on-one with spontaneous contacts, one can organize more formal workshops on different aspects of a culture of peace.3 If your participants are interested in a more regular activity, you might consider forming a support group or study circle.4A good way to spark interest in the subject is to give public talks to like-minded organizations and different trade associations for professions that might contribute to building a culture of peace. Often radio stations and TV channels are open to anything from live interviews to pre-recorded programs on the topic, especially if you take advantage of ‘World Days’ such as International Peace Day, etc. You can also place articles in popular periodicals, thematic magazines, or even scientific journals if you have that level of skill.In all of these efforts, let us not forget the tremendous power of art as a means to reach people’s heart most directly. Songs help fix words in the minds of hearers, especially if they are accompanied by a good musical ‘hook’. Role play and other forms of theatrical art can be used in training workshops, support groups and study circles. Similar means are video forums and community video.5 Graphic representation is always welcome, whether as a teaching aid or as a way to process the concepts under study. Finally, poetry and other literary forms have a great impact on people.Agents of socio-cultural change will want to help facilitate the ‘deconstruction’6 of such popular concepts insofar as they support the culture of adversarialism. A useful method to this end is the ‘Integrated Propositional Analysis,’ which consists of answering the following questions for each popular saying or notion: (1) What are the underlying assumptions, implications, arguments, or evidences? (2) What incentives or motivations do people have to think or speak in this way? (3) What effects could this way of thinking have in the world at large? The next step is to propose an alternative saying or slogan and answer the three questions for this new option. Then you compare the two and develop an action plan to implement the change.
B. Following the Life CycleChanging mental models starts at birth. There are many agents of socio-cultural change who are writing books, producing media programs and giving courses and workshops to help parents learn and apply new child-raising skills for the first five years of life, which are so vital for acquiring attitudes. This includes a broad range of interventions:
- arranging their physical environment;
- controlling the use of mass media such as radio and television;
- changes in the way adults speak to children;
- repeating positive messages through readings, songs and prayer;
- more positive ways to achieve a healthy discipline;
- and many more.
- reviewing the contents, materials and teaching methods used in the classroom, seeking out and replacing divisionistic, adversarial messages;
- teaching cooperative recreational activities, games and sports;
- preparing and disseminating new teaching approaches to proactively cultivate mutualistic attitudes;
- training educators to recognize teaching practices that promote a culture of adversarialism and adopt new approaches; and
- organizing extra-curricular activities for students to practice the principles of a culture of peace through community service activities.
While we are on the subject, let us raise a special call to the religious leaders of different faiths, to critically analyze their interpretations, practices and assumptions, and to root out from their ecclesiastical structures, doctrines and congregations anything that could perpetuate or feed the culture of adversarialism, while stressing and fostering anything that might promote and strengthen a culture of peace.A final resource that tends to be under-utilized in today’s society is the retired and semi-retired population. Although it is true that persons of all ages and conditions can offer their free time, those who have achieved economic independence from their full-time work or employment are in a key position to promote a culture of peace from all of the disciplines. They have gained the historical vision needed to put matters in perspective, and have learned to be patient with processes, which at times may seem slow and tedious. They have the life experience needed to foresee and avoid pitfalls and to recognize and take advantage of opportunities that arise along the way. Many have accrued much social capital in the form of contacts that can help to meet their goals, and know how to organize people and work effectively with them. Finally, they have time to spend the long hours that working for socio-cultural change demands. It is one of the great tragedies of today's world, so infatuated with youth, that the tremendous potential of the elderly is overlooked and their great capacity wasted, resulting in idleness, poor health and premature death.
C. ConclusionsIs it possible to change our mental models of the nature of man and society and the individual and collective behavioral patterns caused by those mental models? Today’s culture of conflict, based on ‘power against’ and the promotion of vested interests, is so deeply ingrained in Western culture that it seems natural, unavoidable and inescapable. In fact, for those whose daily lives are played out in this environment, any other model of human and social interaction may appear to be unrealistic, utopian, and even abnormal.However, history contains many cases of broadly accepted cultural practices that eventually became obsolete and were finally eradicated. Examples of these are slavery, restricted suffrage, and denial of basic human rights to certain segments of a population. At a time when divisionistic mental models were more or less prevalent, these practices seemed natural and inevitable. However, now virtually all countries of the world accept a set of basic rights that are applicable to all persons.Furthermore, as archaic visions of society begin to change, new patterns, structures and institutions are established that support these new understandings and further deepen their roots. Looking for signs of this in contemporary society, we will find that initiatives based on mutualism and reciprocity are growing in both breadth and number. Examples include worldwide movements to protect the environment, defend human rights, fight corruption, mitigate disease, and eradicate poverty. These movements reflect the first glimmers of a new vision of society that seeks wellbeing for all, and are coherent with a new conceptual framework of human beings that emphasizes our potential nobility and capability.A conceptual framework with clearly identified elements is a powerful tool for changing obsolete mental models while supporting a new understanding of the nature of man and society. Essential steps in our own process of transformation include identifying elements to include in our conceptual framework, reflecting on and taking ownership of them, and developing the capabilities needed to make them part of our lives.This exploration of the failings of prevalent mental models about the nature of man and society has given us some ideas regarding elements to include in our conceptual framework. It will be necessary to recognize clearly a double human nature. Although we are able to act in an aggressive, selfish, hedonistic way, we also have the potential to develop higher qualities such as gentleness, unity, cooperation, solidarity and justice. It will also be necessary to transform ‘power against’ to ‘power with’, thereby promoting the development of all and achieving higher levels of social progress.Throughout history, it is these qualities that have driven the advancement of society and that can now promote our transition towards a just, united, peaceful world civilization.
Notes:1. This section takes its inspiration from “Liderazgo Moral,” pp. 63-65, 133-136.
2. To know more, visit: http://www.worldreligionday.org/.
3. As a simple but complete manual on how to facilitate training workshops, we recommend “Capacitación de Adultos” by Eloy Anello and Juanita de Hernández. Santa Cruz, Bolivia:Imprenta Sirena, 1994.
4. To know more about the study circle approach, we recommend the Study Circles Resource Center, at http://www.everyday-democracy.org/en/index.aspx, and the tutorial approach of the Ruhi Institute, at http://www.ruhi.org/index.php.
5. An excellent manual on this approach is “Insights into Participatory Video – A Handbook for the Field” by Nick & Chris Lunch: Insight, 2006.
6. The term ‘deconstruction,’ as used here, means finding out how a concept was constructed through historical processes and accrual of metaphors, exposing its unquestioned assumptions and contradictions, and revealing that what seems clear and evidence is actually far from it.
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